Gananoque news article

Plan the perfect getaway with a visit to charming Gananoque   With its small-town charm, rich history and picturesque views, Gananoque and the 1000 Islands, located along the St. Lawrence River in eastern Ontario, is one of North America’s most beautiful and...

Recognize App

  Recognize is City Cruises Canada's Recognition platform.  Crew members will be able to recognize their fellow crew members for exhibiting the RESPECT Values and/or creating amazing experiences. The Recognize App can show crew members what recognition they have...

Opening announcements

Dear Crew! Today Niagara City Cruises will begin welcoming guests to its iconic Voyage to the Falls boat tour, kicking off the 2024 season just in time for the long Easter weekend. We’re thrilled to celebrate another early March opening to one of Canada’s most...

CQC – Call Out

The Crew Quality Committee (CQC) is a group of non-management crew members who meet on a monthly basis to discuss and share ideas and suggestions with a goal of making workplace improvements.  Recommendations from the meeting will be brought forward to the leadership...

Crew Referral Program

Do you know about our City Cruises Canada, Crew Referral Program? Our Referral Program rewards our crew members MONETARILY when their referral is hired.  We are looking for candidates that not only meet the qualifications of our job opportunities, but who will embrace...

Our RESPECT Service System is at the core of how we operate at City Cruises Canada.

It is comprised of our Mission (‘we create amazing experiences’), our Values (RESPECT) and our Operating Principles (The Hornblower 12).